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Do you provide airport
pick-up?
Yes, we will arrange transportation from
Sky Harbor International Airport. Be sure to notify your
delivery coordinator if you require such arrangements.
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How do I pay?
We accept a variety of payment options.
The first step is to place a deposit (typically credit card
over the phone) on the vehicle you are interested in. This
holds the vehicle for 7 days until payment in full is
required and restricts the sale of the vehicle to any other
parties. All sales are contingent on the inspection of the
buyer. If on arrival you feel the vehicle is not as
described, we will refund your deposit in full. For more
information about our
satisfaction guarantee and
shipping satisfaction guarantee please visit that
portion of our website.
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$250.00 deposits can be made by way of:
Credit Card (over the phone)
Visa
MasterCard
Discover
Paypal
ATM Card with credit-card logo
Overnight Cashiers Check |
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Balance can be paid by way of:
Cashiers Check (Preferred)
Bank Transfer
Cash
Wire Transfer (Western Union)
We can not accept credit card payments or paypal for
balances. |
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What if I get there and hate the car?
Having sold over 2000 cars online we feel pretty confident in
our ability to describe a vehicle, but in the event the vehicle
is different then described are monies paid are fully
refundable...no questions asked up to day 17.
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How do I get the vehicle?
Vehicle pick-ups at
our facility
must be made during normal
business
hours.
We are also a full service shipping broker
and can have your vehicle shipped to your door at a fraction of
the cost of our competitors,
click here
for more information on vehicle shipping.
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Where do these cars come from?
Most of our vehicles derive from various high quality Arizona Dealerships. Most are dealer trade-ins. We provide a
medium for dealerships to offer these vehicles to the public, rather then dealing with the
typical dealer-to-dealer auctions.
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Do you finance?
Yes we do offer financing to
Arizona buyers through Chase Custom Finance (J.P. Morgan Chase)
Apply For Financing Online or
call one of our representatives at 480-894-2886 for more
information.
We are unable to offer
financing
for out-of-state buyers at this time. For out-of-state buyers we
recommend
E-Loan
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Do you accept trades?
Yes we do accept trades from local customers only. We are unable to
accept trades for out-of-state vehicles at this time.
* Title and Registration?
At the completion of the sale, the title is requested from the dealer from which
the vehicle derived. When received, it is then mailed to the buyers mailing
address. Although most titles arrive within
10-14 days, please allow up to 45
days for
receipt of title.
Local buyers with
have to pay for plates and registration of the purchased vehicle
at the time of sale.
All out of state purchasers are provided a Vehicle Buyers
Order, a Temporary Plate, and a Temporary Registration to allow immediate use
and/or transport of the purchased vehicle.
All buyers must pay a
$299.00
documentation fee.
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Do I have to pay sales Tax?
Arizona
buyers must pay 9.3% sales tax. Pursuant to Arizona Revised Statute
42-5061(U), Out of state buyers whom pick there vehicle up from our
location may have to pay sales tax according to their home states tax
rate. Click here for more information
about vehicle sales tax rates based on your home state. Out of
state buyers whom elect to ship their vehicle out of Arizona are NOT required to pay
sales tax to Arizona. All customers will receive a voucher showing taxes
paid in Arizona to avoid being double charged by their home state.
Licensed dealers are not required to pay sales tax. Feel
free to
contact us if you have any questions regarding sales tax.
Out of state buyers
whom elect to ship their vehicle out of Arizona
are NOT required to pay sales tax to
Arizona.
Pickup Information- for more information about tax rates based
on your home state for pick-ups at our location.
Shipping Information- for more information about vehicle shipping
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Do I have to be a dealer?
No, we are open to the public. If you are a licensed dealer click here
to open a wholesale account with us.
* I
am a dealer!
We sell to dealers all over the world and we devoted an entire
section of this site to dealer-to-dealer transactions. If you
are a licensed automobile dealer visit the
wholesale section of our site
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Where are you located?
We are located in the city of Tempe bordering Phoenix, Arizona
and right next to
Phoenix Sky Harbor International Airport.
Click here
for Maps and Directions to our location.
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Do you offer warranties?
While we do our best to inspect each vehicle we list for online liquidation. These are
used vehicles and some things can go undiagnosed. In order to insure quality performance
of your new DirectByNet vehicle you might want to consider an extended warranty.
Click here to view a list of companies that
currently offer extended warranties
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Vehicle Inspections
While we do our best to test drive and pre-diagnose any
potential problems for all cars we schedule for online
liquidation, these are pre-reconditioned used vehicles. Some people feel better buying a car site unseen,
if they have the opinion of a third party. We understand this
and welcome pre-purchase on-site inspections of any of our
vehicles from professional companies, prior to concluding the
sale.
Click here to find out more about on-site inspections
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How long to pick-up?
All vehicles must be
paid in full within 5 days picked-up within 17
days unless another agreement has been made. Vehicles left
over 7 days without a visual inspection of the buyer will result
in a $250 charge for relistment.
Vehicles left over 17
will be void of the
Satisfaction
Guarantee.
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