We are so confident in our vehicle descriptions we offer a 100% money back guarantee. In the event you come to our location to pick-up your purchased vehicle, the entire sale is contingent on your inspection of the vehicle on arrival. We also welcome you to have the vehicle inspected by a local dealer prior to completely the sale. (Such inspections must be arranged by the buyer prior to arrival and the costs associated with such inspections will also be the responsibility of the buyer) If you yourself or an independent local professional find something your not comfortable with, we will provide you a full refund for all monies paid to DirectByNet.com at that time.

Shipped vehicles have a 48 hours grace period for such returns, although all shipping charges (to and from our location) are the obligation of the buyer.
 

Pick-up Guarantee When taking delivery of the purchased vehicle, you find a substantial discrepancy between the published report and actual vehicle DirectByNet will refund all monies paid. NO RESTOCKING FEES OR CHARGES OF ANY KIND* Extended Shipping Guarantee Within the first 2 Days of taking possession or 100 miles driving of the purchased vehicle, you find a substantial discrepancy between the published report and actual vehicle, DirectByNet will refund all monies paid on return. NO RESTOCKING FEES OR CHARGES OF ANY KIND*. So long as the buyer contacts and engages the return process within 48 hours from receipt and the vehicle has fewer then 100 miles difference upon return. All shipping charges are the obligation of the buyer. This extended guarantee applies to shipped vehicles only

Vehicles left unpaid or declined without a visual inspection of the buyer in person will be charged a re-listment fee of $250.00

The Satisfaction Guarantee expires on vehicles 15 days after deposit due date